• Permanent
  • Aylesbury
  • Salary: ££30,000 - £35,000
  • Ref: SM004456

Our client in Aylesbury is seeking a Technical Account Manager to join their team on a permanent basis.

This is a fantastic opportunity to work with an industry leading engineering firm in the motorsport, automotive and aerospace sector.

The Responsibilities:

  • Acting as the primary point of contact, developing long term relationships with a number of key customers as well as developing a trusted advisor relationship with key accounts and their representatives.
  • Acting as the conduit between customer and internal teams/managers, always on hand to feedback, both internally and to the customer, any questions regarding the quote.
  • Liaising with technical buyers and engineering departments within the customers’ organisational structure.
  • Ensuring the timely and successful delivery of their products and services according to customers’ needs, whilst  communicating the progress of orders to the customers/buyers.
  • Complete Deal Management throughout the lifecycle to include accurate quote costing, generation, response times and follow up
  • Management of deals within the CRM software.
  • Customer liaison via email, phone and face to face meetings.
  • Organising and attending regular meetings with key customers, handling customer complaints in a timely and professional manner when required.
  • Reporting of pre-agreed business metrics and KPIs
  • Contribution to high level business strategy.
  • Forecast and track key account metrics.
  • Ensuring all quotes generated are competitive in terms of price and lead time.
  • Ensure all key accounts are aware of the company capabilities, new technologies, available capacity, and current lead times.
  • Feedback VOC (Voice of the Customer) to our Engineering, Operations and Production teams

The Requirements:

  • Must have a general understanding of production line, metal based knowledge and an ability understand technical drawings.
  • Proven account management or other relevant technical or industry experience.
  • Ability to communicate effectively and present credibly at all levels of an organisation.
  • Experience in delivering client-focussed solutions based on their requirements.
  • Ability to maintain and manage multiple projects in an organised and logical manner, paying strict attention to detail.
  • Excellent verbal and written communication skills.
  • Self-motivated and able to thrive in a results-driven environment.
  • Demonstrate an ability to prioritise amongst competing tasks.
  • Must be a natural relationship builder with integrity, reliability and maturity.
  • Has the ability to understand technical concepts and communicate those effectively both internally and externally.

The Reward:

  • Salary: £30,000 – £35,000/annum
  • Hours: 7am – 4:30pm Mon – Fri
  • Holiday: 25 days holiday + bank holidays

If you are interested in this role and would like to know more, or wish to apply, please apply below or contact Sally Madden on 01296 433277 or smadden@skypersonnel.co.uk.

 

Upload your CV or any other relevant file. Max. file size: 50 MB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.