• Permanent
  • Oxford
  • Salary: £22,000-£26.000
  • Ref: LJDCA

Customer Service Advisor | Oxford | £22-26K

My client, based in Oxford are recruiting for a Customer Service Advisor.

Job Description:

  • Provide industry leading customer service, answering all calls and online enquiries in a timely and professional manner (90% service level). Representing the face of the company to the high standards expected.
  • Working with EMEAA distributors, to ensure the dispatch of orders, including all necessary paperwork
  • Order entry and processing, ensuring order accuracy, ensuring the customer is kept up to date and the focus is on the customer’s journey
  • Work closely with the warehouse and sales team where needed to ensure the high standards
  • Assist in any areas of the Rapidcare team as required
  • Cross training to provide cover for other team members when required

Experience:

  • Minimum of 2 years in a customer service role
  • Sound working knowledge of sales order processing