• Permanent
  • Near Aylesbury
  • Salary: £21,500
  • Ref: SM130122C

Our Client, based in Aylesbury, specialise in the beauty trade and are looking for a Club Services Team Consultant to come on board and join their team to provide full customer support and providing and dealing with all of their queries.

This would be a great opportunity for anyone who is focussed on delivering the “Customer Experience” who has a passion for the beauty industry and is looking to join a vibrant, bubbly and friendly company where there may be career progression over time.

If this is for you, then we want to hear from you.

Responsibilities

  • First point of contact for salon orders by phone and email.
  • Sales order processing.
  • Offering a seamless customer experience, from the moment the order is placed, to its safe and timely delivery.
  • Upselling where required.
  • Assist in promotions, events.
  • Maximise sales opportunities where possible.
  • Provide Customer Service and Support dealing with any queries, complaints, stock enquiries or returns.
  • To provide after sales support to customers.
  • Understand monthly sales plans and performance targets
  • Sound product knowledge and can competently discuss all brands with customers

Benefits and Package

£21,500 per annum.

Hours of work are 9am – 5:30pm with a hour for lunch.

Free on site parking.

Onsite Café and a games room area.

If this role is of interest then please apply below or contact Sally Madden at Sky Personnel 01296 433 277.

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